eCommerce Platform Implementation for a Global Sterile Company
Customer Profile:
Customer is a global compounded sterile company, listed among the top 3 for producing high-quality pharmaceutical products that hospitals and medical practitioners across North America, Europe, and MENA use to treat patients.
Problem Statement:
The customer is driven by the vision of making their products easily accessible to as many people as possible without hassles. To fulfill this goal:
- The customer needed a B2B eCommerce portal to be developed and implemented quickly to meet their business goals.
- The solution had to be delivered within a reasonable budget, maximizing the value for the customer.
- The portal needed to provide efficient product catalog management capabilities, enabling easy navigation and search for customers.
- The solution had to offer robust customer management features, facilitating smooth interactions and enhancing customer satisfaction.
Solution:
To fulfill the client’s requirements, Infopine developed a user-friendly platform that complied with all necessary regulations and streamlined product catalog management.
- Infopine utilized an eCommerce platform to design a customized B2B solution tailored to the client’s needs.
- The platform was hosted on GCP cloud to enable seamless collaboration, ensure high uptime, and provide top-notch security measures.
- An easy-to-use UI was implemented, incorporating the existing brand design to maintain consistency and enhance the overall user experience.
- The platform was configured to integrate with various third-party systems and interfaces, allowing smooth data exchange and expanding its functionality.
- Legisym was integrated to ensure meeting regulatory compliances.
- Ongoing support was provided post-deployment, ensuring its smooth operation.
Technology Used:
GCP, Java, Oracle, Microservices based architecture, multi-tenant architecture for backend services, iFrame and API integration with 3rd party solutions
Results:
- Suppliers gained efficient catalog management.
- 100% transparency and regulatory compliance mitigated legal risks.
- Seamless order processing streamlined operations and enhanced efficiency.
- Increased customer satisfaction with a friendly UI and improved catalog management.
- Enhanced collaboration with real-time updates on the hosted GCP Cloud platform.
- Improved data accuracy through streamlined catalog and customer management.
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