Customer Story

Textile ERP: Solving Delivery Delays for a Leading Fabric Manufacturer Book a Meeting Customer Profile Customer is a top-tier textile manufacturer in Maharashtra. They offer clients a wide range of fabrics at competitive prices, while ensuring the highest level of craftsmanship and quality. Problem Statement With a reputation for producing the best-quality fabric, customer was struggling with delays in order dispatch, efficiently managing inventory, scarcity of skilled labor. They were seeking a textile ERP solution to help them meet their high demands. They wanted a software that would: Automate their day-to-day tasks Eliminate loopholes Reduce the need of human intervention Get real-time data and reports for better business visibility Solution Customer chose to implement Infopine’s cloud-based textile ERP software, iTexClouds, as their solution. It comes equipped with various modules like Sales Order Management, Purchase Management, Job work Management, Inventory Management, Package & Dispatch Management, Exports Management, and much more. Here is how iTexClouds ERP solved the customer’s problems: The various modules allowed them to automate routine tasks like data entry, follow-ups, etc., saving time and reducing human intervention. They could access the software from anywhere and at any time with convenience. With real-time reporting on various business aspects like inventory levels, fabric and yarn age, production process, etc., the customer was able to make better business-decisions. The availability of real-time data eliminated loopholes in the textile manufacturing process. With better monitoring of the production process, the customer was able to ensure meeting their delivery timelines, without compromising on fabric-quality. Results After implementing iTexClouds textile ERP, the customer could achieve: 2-3% reduction in inventory carrying costs 25-30% increase in overall productivity due to automation of routine tasks 3% reduction of potential losses Year-on-Year basis 10-15% improvement in fabric quality 10% increase in profit margins and sales figures Year-on-Year basis 25% reduction in human resource costs 95% on-time delivery record due to better planning Contact Us So, what are you waiting for? Don’t let your competition get ahead of you. Contact us today to discuss your textile ERP needs and let us help you achieve your business goals! Lead Source-None-AdvertisementCold CallEmployee ReferralExternal ReferralWebsitePartnerPublic RelationsSales Mail AliasSeminar PartnerSeminar-InternalTrade ShowWeb DownloadWeb ResearchChatTex Event Captcha validation failed. If you are not a robot then please try again.

Improving Inventory Visibility for a Leading Textile Company Book a Meeting Customer Profile Customer is one of the top 3 fabric manufacturers in Maharashtra, India. They are known for their cost competitiveness, quality fabric, and excellence. Their exports network spreads across US, Brazil, Europe, Asian Countries, etc. Problem Statement The customer was struggling with: Managing and keeping track of inventory at both – jobwork locations and various warehouse locations. Missed order deadlines due to incorrect dispatch of rolls. Reduced customer retention and satisfaction due to lag in grievance redressal and follow-ups. Lag in overall business operations due to remote and complex approval systems. Solution To solve all these challenges and to streamline their overall operations and increase productivity, the customer chose to implement Infopine’s ERP solution – iTexClouds. With the ERP, the customer gets: Comprehensive Inventory and Jobwork Management Modules Location-wise inventory reports and an MIS dashboard Barcoding feature An efficient complaint management system Cloud-based order approval system Results Complete visibility of their inventory in all locations and at all times. Efficient monitoring of inventory levels and reduction in inventory carrying costs by 2-3%. The chances of wrong dispatches were eliminated Significant reduction in their logistics costs Prompt redressal of customer complaints Increased customer retention and satisfaction by 50-70% Decision makers got remote access to order details speeding up the approval process. Contact Us So, what are you waiting for? Don’t let your competition get ahead of you. Contact us today to discuss your textile ERP needs and let us help you achieve your business goals! Lead Source-None-AdvertisementCold CallEmployee ReferralExternal ReferralWebsitePartnerPublic RelationsSales Mail AliasSeminar PartnerSeminar-InternalTrade ShowWeb DownloadWeb ResearchChatTex Event Captcha validation failed. If you are not a robot then please try again.

eCommerce Integration to Reduce Cart Abandonment Rate Book a Meeting Customer Profile: The customer originally started as a farm supply store. But, with changing market needs, they evolved into a prominent outdoor power equipment provider. Committed to continuous excellence and innovation, they ventured into the “power equipment superstore” model and have been delivering world-class service to their customers.  Problem Statement: The customer was facing a weekly cart abandonment rate of up to 10%, corresponding to an average order value (AOV) of $10,000. They wanted to address the abandonment rate by re-engaging customers, thereby boosting sales through their website.   Solution: To solve the challenge of cart abandonment and re-engage customers in the buying process, Infopine’s solution involved:   eCommerce integration with the Klaviyo marketing automation tool to enable consistent monitoring and sending notifications to customers reminding them of the items present in their carts.  Improving the checkout UI/UX process to ensure simplified order placement procedure for customers.  Scripting messages for implementing functionality for mail notifications, depending on user behavior, by identifying abandonment stages. Technology Used: GCP, Java, Oracle, Kubernetes Microservices based architecture, Klaviyo, Multi-tenant architecture for backend services, iFrame and API integration with 3rd party  Results: Our solution of eCommerce integration with Klaviyo marketing automation tool resulted in:  Reduced cart abandonment by 60%  Increased customer average lifetime by 5%  Increase in total number of orders by up to 20%  Increased Average Order Value  Enhanced overall customer satisfaction and loyalty  Positive brand image and improved competitive advantage Contact Us So, what are you waiting for? Don’t let your competition get ahead of you. Contact us today to discuss your eCommerce integration needs and let us help you achieve your business goals! Lead Source-None-AdvertisementCold CallEmployee ReferralExternal ReferralWebsitePartnerPublic RelationsSales Mail AliasSeminar PartnerSeminar-InternalTrade ShowWeb DownloadWeb ResearchChatTex Event Captcha validation failed. If you are not a robot then please try again.

B2B eCommerce Customization to Improve User Experience Book a Meeting Customer Profile: Customer is known for delivering supply chain solutions to the Fortune 1000+ companies with the help of 200+ distributors operating from more than 2500 branch locations. Serving multiple industries, the customer is committed to delivering top-notch and cost-effective services. Problem Statement: Customer wanted B2B eCommerce customization to eliminate the struggle of Ariba customers of navigating between Ariba and their eCommerce site. Customer wanted to streamline the procurement process of the Ariba users by improving the punchout capabilities to enhance overall efficiency in B2B transactions. Solution: To address the challenges and to fulfill the customer’s need of B2B eCommerce customization, Infopine helped with:  Designing and customizing the eCommerce platform to aligning with the customer’s requirement and hosting on GCP cloud  Integrating third-party solutions to enhance overall system capabilities  Provide robust integration support for punchout capabilities for Ariba customers  Taking the punchout capabilities to the next level to ensure accurate product identification during order placement  Implementing location-based warehouse identification to streamline user experience based on geographical location  Lastly, commitment to providing ongoing support for maintaining the application and continuous enhancements Technology Used: GCP, Java, Oracle, Kubernetes Microservices based architecture, multi-tenant architecture for backend services, iFrame and API integration with 3rd party solutions Results: Our expertise in B2B eCommerce customization helped our customer achieved:  Enhanced user engagement resulting in 10% increase in customer lifecycle   Improved user experience leading to 18% increase in customer retention Simplified checkout process due to minimized clicks Streamlined product discovery for customers Reduced delivery time due location-based warehouse identification Contact Us So, what are you waiting for? Don’t let your competition get ahead of you. Contact us today to discuss your eCommerce customization needs and let us help you achieve your business goals! Lead Source-None-AdvertisementCold CallEmployee ReferralExternal ReferralWebsitePartnerPublic RelationsSales Mail AliasSeminar PartnerSeminar-InternalTrade ShowWeb DownloadWeb ResearchChatTex Event Captcha validation failed. If you are not a robot then please try again.

B2B eCommerce Customization for Wholesale Distributor Book a Meeting Customer Profile: Customer is a reliable and renowned wholesale distributor of kitchen, bath, and lighting products operating from more than 26 locations across Georgia, Tennessee, and South Carolina. They have been successfully delivering world-class products to their customers for over 50 years with the aim of enhancing their daily lives. Problem Statement: Customer was experiencing a high exit rate on their B2B eCommerce site which was negatively impacting their customer retention and revenue. They wanted B2B eCommerce customization to upgrade their site to improve user experience and reduce the exit rate. Solution: To help the customer achieve their goal, Infopine’s B2B eCommerce customization experts implemented the following solution:  Customized the eCommerce platform as per the customer’s requirement and hosted it on GCP cloud  Implemented an intuitive and user-friendly UI incorporating the brand design to improve user experience on site  Seamlessly integrated 3rd party solutions, such as SXE ERP, to streamline order placement and delivery across countries  Implemented location-based warehouse identification to ensure reduced delivery timelines  Technology Used: GCP, Java, Oracle, Kubernetes Microservices based architecture, multi-tenant architecture for backend services, iFrame and API integration with 3rd party solutions Results: With the commitment to providing continuous support for maintaining and enhancing the application, our B2B eCommerce customization expertise helped the customer achieve: 8% increase in customer life cycle value 22% increase in customer retention Faster checkout process for customers due to minimized clicks User friendly site with easy navigation for customers Increased customer loyalty and brand reputation Contact Us So, what are you waiting for? Don’t let your competition get ahead of you. Contact us today to discuss your eCommerce customization needs and let us help you achieve your business goals! Lead Source-None-AdvertisementCold CallEmployee ReferralExternal ReferralWebsitePartnerPublic RelationsSales Mail AliasSeminar PartnerSeminar-InternalTrade ShowWeb DownloadWeb ResearchChatTex Event Captcha validation failed. If you are not a robot then please try again.

Effective ERP Solution Tailored for the Distribution Industry Book a Meeting Customer Profile: Customer has been at the forefront of technological innovation in the distribution software market. With 30+ years of experience, customer has established themselves as a trusted technology partner to top distributors. Problem Statement: The customer wanted to build an ERP solution, specially tailored for the distribution industry. They were seeking a technology partner who could support them with a highly scalable, flexible, cost-effective, and secure architecture. Solution: Infopine played an instrumental role in fulfilling the customer’s objective. Our technology experts supported with: Implementing an intuitive UI/UX design Developing re-usable components Building a microservice architecture Providing scaffolding of the framework Initial code implementation support Defining application infrastructure for hosting Developing Continuous Interface and Continuous Delivery (CI/CD) for seamless deployment Providing coding and design best practices to the customer’s team Technology Used: Architecture suiting Java stack and MySQL database Results: With our support: The customer built an effective ERP with a robust architecture They built several re-usable components to be used as libraries They experienced 100% team collaboration Contact Us So, what are you waiting for? Don’t let your competition get ahead of you. Contact us today to discuss your ERP implementation needs and let us help you achieve your business goals!   Lead Source-None-AdvertisementCold CallEmployee ReferralExternal ReferralWebsitePartnerPublic RelationsSales Mail AliasSeminar PartnerSeminar-InternalTrade ShowWeb DownloadWeb ResearchChatTex Event Captcha validation failed. If you are not a robot then please try again.

User-Friendly eCommerce Platform for a HVAC Distributor Book a Meeting Customer Profile: Customer is a globally renowned distributor of HVAC equipment and supplies. They have been in the industry for over 50 years and hold membership of esteemed associations including the AD HVAC, HARDI, and the Texas Air Conditioning Contractors Association (TACCA). Problem Statement: Committed to delivering the best customer service, they wanted to build a B2B eCommerce platform to streamline their distribution process. The platform had to be built in a way that would facilitate easy product catalogue management and customer profiles. Solution: Based on the customer’s requirements, Infopine built a user-friendly eCommerce platform that was customized to the specific needs of the customer. The platform was hosted on GCP   The UI/UX of the new platform was designed keeping in mind the existing brand design  Special attention was paid to maintaining highest level of user experience while designing the platform  The platform incorporated an integrated order splitting functionality based on shipping methods.  EPICOR-P21 integration was seamlessly implemented  The platform also had the ability to identify nearest warehouse location based on customer location  Continued on-going support was provided to ensure all issues are addressed and the customer requirements are fulfilled by the platform.  Technology Used: GCP, Java, Oracle, Kubernetes Microservices based architecture, Multi-tenant architecture for backend services, iFrame and API integration with 3rd party solutions  Results: Enhanced product accessibility for suppliers, fostering improved collaboration and streamlined processes.  Order splitting based on shipping method increased customer satisfaction.  Seamless order processing ensured efficient and accurate transactions. EPICOR-P21 integration achieved streamlined operations and enhanced overall business efficiency. Customers enjoyed the convenience of identifying the nearest warehouse location for faster and cost-effective shipping.  Contact Us So, what are you waiting for? Don’t let your competition get ahead of you. Contact us today to discuss your eCommerce development needs and let us help you achieve your business goals! Lead Source-None-AdvertisementCold CallEmployee ReferralExternal ReferralWebsitePartnerPublic RelationsSales Mail AliasSeminar PartnerSeminar-InternalTrade ShowWeb DownloadWeb ResearchChatTex Event Captcha validation failed. If you are not a robot then please try again.

eCommerce Platform Implementation for a Global Sterile Company Book a Meeting Customer Profile: Customer is a global compounded sterile company, listed among the top 3 for producing high-quality pharmaceutical products that hospitals and medical practitioners across North America, Europe, and MENA use to treat patients.  Problem Statement: The customer is driven by the vision of making their products easily accessible to as many people as possible without hassles. To fulfill this goal: The customer needed a B2B eCommerce portal to be developed and implemented quickly to meet their business goals.  The solution had to be delivered within a reasonable budget, maximizing the value for the customer.  The portal needed to provide efficient product catalog management capabilities, enabling easy navigation and search for customers.  The solution had to offer robust customer management features, facilitating smooth interactions and enhancing customer satisfaction. Solution: To fulfill the client’s requirements, Infopine developed a user-friendly platform that complied with all necessary regulations and streamlined product catalog management. Infopine utilized an eCommerce platform to design a customized B2B solution tailored to the client’s needs.  The platform was hosted on GCP cloud to enable seamless collaboration, ensure high uptime, and provide top-notch security measures.  An easy-to-use UI was implemented, incorporating the existing brand design to maintain consistency and enhance the overall user experience.  The platform was configured to integrate with various third-party systems and interfaces, allowing smooth data exchange and expanding its functionality.  Legisym was integrated to ensure meeting regulatory compliances.  Ongoing support was provided post-deployment, ensuring its smooth operation. Technology Used: GCP, Java, Oracle, Microservices based architecture, multi-tenant architecture for backend services, iFrame and API integration with 3rd party solutions  Results: Suppliers gained efficient catalog management.  100% transparency and regulatory compliance mitigated legal risks.  Seamless order processing streamlined operations and enhanced efficiency. Increased customer satisfaction with a friendly UI and improved catalog management. Enhanced collaboration with real-time updates on the hosted GCP Cloud platform. Improved data accuracy through streamlined catalog and customer management.  Contact Us So, what are you waiting for? Don’t let your competition get ahead of you. Contact us today to discuss your eCommerce development needs and let us help you achieve your business goals! Lead Source-None-AdvertisementCold CallEmployee ReferralExternal ReferralWebsitePartnerPublic RelationsSales Mail AliasSeminar PartnerSeminar-InternalTrade ShowWeb DownloadWeb ResearchChatTex Event Captcha validation failed. If you are not a robot then please try again.

Case Study: Data Annotation for an AR Video Gaming Company Book a Meeting Customer Profile: Customer is a gaming company, revolutionizing how people play basketball video games. They are well-known for providing gaming solutions that use Augmented Reality (AR) to allow two or more people in remote areas, play basketball in real-time. Problem Statement: To enhance the gaming experience for their gamers, the customer required large amounts of high-quality annotated data to train their AR model. The raw dataset comprised videos of basketball shots, each having 50-80 frames. The customer wanted data labeling to be done for each object in the frames, including backboard, hoop, rim, ball, and make. In-house data labeling of such a large amount of dataset led to – delays, inaccuracy, inefficiency, and increased costs! Solution: After analyzing the client’s requirement, the data annotators at Infopine decided to implement the Bounding Boxes video annotation technique. Under this method, a human annotator draws a rectangle around the objects and then adds a label to it. The implemented data labeling technique resulted in: Accurate and fast object detection like balls, rim, hoop, etc. Faster training of the AR model High-quality annotated data suitable for real-time use Results: Fastened the process of fine-tuning the video games Eliminated the need for the customer to hire in-house data annotators Reduced the costs involved in the game-building process The client could focus more on their core aspects and not worry about getting accurate data to train their model. Contact Us So, what are you waiting for? Don’t let your competition get ahead of you. Contact us today to discuss your Data Annotation needs and let us help you achieve your business goals!   Lead Source-None-AdvertisementCold CallEmployee ReferralExternal ReferralWebsitePartnerPublic RelationsSales Mail AliasSeminar PartnerSeminar-InternalTrade ShowWeb DownloadWeb ResearchChatTex Event Captcha validation failed. If you are not a robot then please try again.

Case Study: Enhancing eCommerce Platform for HVAC Distributor Book a Meeting Customer Profile Client is a HVAC distributor of heating & cooling equipment, indoor air quality, parts, and accessories in United States. As a HVAC distributor, client provides a wide variety of products that are categorized into system tools which are provided by client’s Utility partners. Problem Statement In 2022, a rebate program was launched to increase sales and customer satisfaction. These rebates varied location-wise and were categorized based on taxonomy of American Standard System Selection tools. As per this program, customers would be able to claim rebates upon installing HVAC equipment. However, client was struggling to effectively display updated rebate information on their product listings and order management system, leading to decreased sales. Solution To fully utilize the rebate program, the eCommerce platform was enhanced to provide accurate rebate data on product listings. Rebate calculation and display on the item listing, product listing, cart pages allowed online shoppers to make informed buying decisions based on their demography. Results The well-established rebate system and enhanced eCommerce platform resulted in: Increase in sales Increase in customer satisfaction Reduction in customer queries Contact Us So, what are you waiting for? Don’t let your competition get ahead of you. Contact us today to discuss your Product Engineering needs and let us help you achieve your business goals! Lead Source-None-AdvertisementCold CallEmployee ReferralExternal ReferralWebsitePartnerPublic RelationsSales Mail AliasSeminar PartnerSeminar-InternalTrade ShowWeb DownloadWeb ResearchChatTex Event Captcha validation failed. If you are not a robot then please try again.